If you’ve ever spent any time with a fourth grader, you understand the definition of childlike curiosity. Every nine year old’s favorite question is, “Why?”, usually followed by a string of more questions challenging the status quo. A child this age is also a bottomless well of ideas–good, crazy, and otherwise–and they aren’t afraid to explore them.
At Basic, we try to adopt a childlike curiosity with every implementation of our comprehensive business system, Primus. And that’s because no two customers are the same. Everyone we work with has a unique set of problems they need to solve, diverse personalities and skill sets, and differing demands from their customers. With each new customer experience, we become more flexible, efficient, and better equipped to bring fresh insight to the solutions we develop.
We view learning as a lifelong journey–one that gives our organization longevity and helps the businesses we work with flourish. To help our clients gain the expertise they need to successfully integrate Primus into their processes, we offer training options for our business system, along with customer support from our team of experts.
Available free to customers with a current Software Maintenance Support contract, these sessions allow participants to interact and ask questions during an internet-based training session. It’s a great way to get your team up to speed on how Primus will improve the way you do business.
For a more immersive experience, consider a four-day training course at our facility in Texarkana, TX. Meet with our experienced trainers and take a deep dive into all things Primus.
For one-on-one assistance with a qualified analyst, we offer these training sessions for specialized training tailored to your specific needs.
Ongoing Customer Support
Our highly qualified team is available to assist you with any questions or challenges you have. We also offer our customers access to an online support portal, where you can request assistance at any time.