Why Continuous Improvement and Reliable Support Make All the Difference

Primus

At Basic Software Systems, we believe great software doesn’t stand still. It grows, adapts, and evolves — just like the businesses that depend on it. That belief is at the heart of Primus, and it’s something our clients notice and appreciate.

As one recent customer shared:

“We absolutely love using Primus software. The frequent and consistent upgrades are helpful and show a clear commitment to continuous improvement. Whenever an issue arises, the support staff is always prompt, professional, and efficient. Overall, we’re very happy with both the software and the exceptional support team behind it.”

This kind of feedback tells us we’re on the right track—not just because Primus is packed with the tools our customers need but also because it’s backed by a team that listens, responds, and continually improves the experience.

Our frequent and consistent upgrades aren’t just technical updates—they reflect ongoing conversations with our customers, real-time user feedback, and a shared goal of making your day-to-day operations smoother and more efficient.

When challenges do arise, our support team is ready. Prompt, professional, and focused on solutions, they work hard to ensure you can stay focused on running your business, not troubleshooting software.

Whether you’re a long-time client or just starting with Primus, know that we’re committed to being a reliable partner you can count on — today and into the future.

Contact Us

During our normal business hours (7:30am - 5:30pm CT), our highly qualified team is available to assist you with any questions you may have.