Gellings Implement - Wisconsin
“The Customer Support service at Basic Software is above and beyond all the rest. If we have a computer issue, the support staff returns our call usually within a few minutes of reporting it and fixes the problem before hanging up with us. We always feel like a valued customer from everyone at Basic Software. They know us by name and never makes anyone feel like we are bothering them when we have a problem. Other competitors have tried to get us to switch, but with the support we have from Basic Software and with the ease of using the software, why would we ever want to change? I like the benefits of paying support, because no matter how large or small the problem is, it gets fixed with no additional cost. It is sort of a ‘fix it and forget it policy’. No additional costs are wonderful!”

B & G Equipment - Tennessee
"Basic Software Systems is wonderful because it is 'tailor-made' for dealers who do not want to outsource their bookkeeping. It doesn't take a rocket-scientist in your office to keep all the daily work maintained and working smoothly. The support you receive from Basic Software is second to none!"

Hennessey Implement - Wisconsin
"This group of people will bend over backwards to help you find a solution to a problem. They will work so that you feel a part of their team in understanding and problem solving. No question or regret is trivial to them in any matter. Thank you to the team effort at Basic Software."

Kodak Tractor - Tennessee
"The support at Basic Software is amazing. Their staff is like family - they personalize your problem and help you a reach a solution. They go above and beyond typical support help."

St. Joseph Tractor - Missouri
"Basic Software Systems makes me feel that they are really concerned about my business, just as if it were theirs...and that's why we continue to use their Business System over any competitor's in the industry."

Landmark Equipment -Texas
"Basic Software Systems is always there to service their customers' needs with timely response to our support issues. They are more like an extended family to us as they are always there in our time of need with a friendly attitude and expert advice!"

Mt. Sterling Implement - Illinois
"I've been using the system since 1992 and everyone is very helpful, friendly, and concerned with helping us if a problem should arise. Basic Software takes care of the customers and keeps us updated and on top of changes. Their programs are easy to work with. It's great to be able to pick up the phone for assistance at any time."

Parrish Equipment Supply - Arkansas
“This is the first business system we’ve been on. The customer service that we get is wonderful. We have been on this system since 1997. We love it! All of the service tech’s at Basic have all the answers to my questions. When I call into Basic, I feel like I am their only client – which I know I am not. But they make me feel special.”