How to Balance Accounts Receivable to the General Ledger

Follow the procedures below to change a customer account number.

1. Select Customer Manager  Menu>>Reports>>Aged Register

2. Run the report with all the defaults, enter the month you are in as the starting and ending dates to print. Example, if it is October enter  the starting date as 10/01/08 and the ending date is 10/31/08.

3. Print and read the report to be sure that you have no messages such as  !!!!! ABOVE OPEN-ITEM INVOICE TOTAL DOES NOT EQUAL THE A/R MASTER FILE BALANCES PLEASE CALL BASIC SOFTWARE SYSTEMS !!!!!

4. If the above message appears you need to call Basic Software and address first.

5. If no messages appear you then need to look at the totals for accounts 11100, 11200, 11300 and 11600.

6. Select General Ledger Menu>>file update>>Chart of Accounts

7. Enter password.

8. Type in account 11100 and press enter. The current balance at the bottom should equal the balance on the aged register.

9. If not, then you need to work from the aged register report to make sure that it is correct.

10. You may need guidance from Basic Software.